About Us

Store Information

Physical Address
Virginia Museum of History & Culture
428 N Arthur Ashe Boulevard
Richmond, VA 23220

Customer Service
Phone: 1.804.340.1800
Email: Museum.Shop@VirginiaHistory.org

All items carry a 30-day money-back guarantee

Payment Options:
The Virginia Museum of History & Culture is happy to accept Visa, MasterCard, Discover, and American Express credit cards for payment of online orders.


-Shipping fees are charged for all orders except when “In Store Pick-Up” is selected as the shipping method. 
-Orders with “In Store Pick-Up” selected will not be shipped but held for pick-up at our museum store located at 428 N Arthur Ashe Boulevard, Richmond, VA 23220. 
-All other orders are shipped via the best possible method, generally US Priority Mail. 
-Please call Customer Service toll-free at 1.866.459.3669 to request specific or expedited shipping methods. 
Additional shipping & handling fees will apply to non-standard shipping options.

Shipping rates inside the United States:
Up to $15: $8.95
$15.01 to $30: $9.95
$30.01 to $50: $10.95
$50.01 to $70: $11.95
$70.01 to $85: $12.95
$85.01 to $100: $14.95
Over $100: $15.95

Shipping Rates to Canada:
Up to $15: $25.00
$15.01 to $30: $28.00
$30.01 to $50: $30.00
Over $50.01: $33.00

Customers outside the United States and Canada:
We cannot accept international orders online. We welcome your support and can offer you two alternative ways to purchase shop merchandise. You may call 804.342.9671 Monday through Sunday, 10 am–5 pm EST or send an email to Museum.Shop@VirginiaHistory.org.